Privacy Policy

1. Introduction
This Privacy Policy explains how EMS-2 Ltd trading as Dominic Bowkett (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website https://www.dominicbowkett.com (“Website”) and our services.
We are committed to safeguarding your privacy and ensuring that your personal data is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Our company details are:
EMS-2 Ltd t/a Dominic Bowkett
Company number: 11235441
Registered address: 128 City Road, London, England, EC1V 2NX

2. Information We Collect
We may collect and process the following types of personal data:
Contact information: name, email address, telephone number, postal address
Service information: details provided when enquiring about or using our services
Technical data: IP address, browser type, operating system, and information about your interaction with our Website
Marketing preferences: information on whether you wish to receive marketing communications from us

3. How We Use Your Information
We use your personal data for the following purposes:
To provide our services and fulfil client engagements
To respond to enquiries and provide customer support
To manage our business operations and maintain records
To improve our Website, services, and user experience
To send updates, newsletters, or marketing communications (where you have consented)
To comply with legal and regulatory obligations

4. Legal Basis for Processing
We rely on the following lawful bases under the UK GDPR:
Contractual necessity: processing necessary to provide our services or fulfil a contract with you
Legitimate interests: processing to improve our services, manage our business, or protect against misuse of our Website
Consent: where you have given explicit consent (e.g. marketing communications)
Legal obligations: processing necessary to comply with legal or regulatory requirements

5. Sharing Your Information
We will not sell or rent your personal data. We may share your information with:
Trusted service providers who support our business operations (e.g. IT, hosting, email, analytics)
Professional advisers (e.g. legal, financial, insurance) where necessary
Regulators or authorities where required by law
All third parties are required to respect the security of your data and process it only in accordance with our instructions.

6. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, disclosure, alteration, or destruction.

7. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes it was collected for, including to satisfy legal, accounting, or reporting requirements.

8. Your Rights
Under data protection law, you have the following rights:
Access – to request a copy of the personal data we hold about you
Rectification – to request correction of inaccurate or incomplete data
Erasure – to request deletion of your data (subject to legal obligations)
Restriction – to request limited processing of your data
Data portability – to request transfer of your data to another organisation
Objection – to object to processing where we rely on legitimate interests
Withdraw consent – to withdraw your consent at any time
To exercise any of these rights, please contact us (see section 11).

9. Cookies and Tracking
Our Website may use cookies and similar technologies to enhance user experience, analyse traffic, and improve performance. You can control cookie preferences through your browser settings.
(Adapt this section further if you use Google Analytics, advertising cookies, or other tracking tools.)

10. Third-Party Links
Our Website may include links to third-party websites. We are not responsible for the privacy practices or content of external websites.

11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
EMS-2 Ltd t/a Dominic Bowkett
128 City Road
London, EC1V 2NX, England
Email: info@dominicbowkett.com

12. Complaints
If you are unhappy with how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk. ICO Ref: ZB664140

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and the revised policy will take effect when published.